Support

Request current product instructions, operating requirements, and available manufacturer documentation. Personnel training covers product handling and operation according to the applicable instructions.

Onboarding

Get familiar with product documentation, operating requirements, and available support resources.

Training

Personnel training covers product handling, reagent preparation, and product operation according to the applicable instructions.

Software Set-up

Get assistance with Sigmoida setup and documented configuration requirements.

Technical Assistance

Contact our team with questions about reagent handling, PCR setup, and documented product operation.

Workflow Optimization

Discuss product formats, supported instrument configurations, and operating requirements for your laboratory's workflow.

Need assistance?

Contact our team for product information, technical documentation, or personnel training.

Request Support Package